- 2025 Riverdale St, West Springfield, MA 01089
- Mon-Fri 7am-3pm
- Serving Western Mass
Dripping kitchen faucet, low-flow bathroom tap, leaky shower valve, or a new faucet installation from scratch. Biermann diagnoses and repairs faucets in homes and multi-unit buildings across Western Massachusetts, with a 1-year labor warranty on every fix.
Tell us what's wrong. We'll call you back, usually within the hour.
Free consultations. $65 for formal project estimates.
Years in Business
Google Rating
Licensed & Insured
Labor Warranty
A dripping faucet keeps you up at night and adds to your water bill every month. A kitchen faucet with low flow makes dish washing and cooking slower than it needs to be. A shower that runs scalding hot when someone flushes a toilet is both a nuisance and a safety issue. Faucet problems are common in Western Massachusetts homes, and they are usually faster and less expensive to fix than most homeowners expect.
Biermann has been doing faucet work in Western MA since 1983. We carry repair parts for Moen, Delta, and Kohler on the truck, which means most common cartridge and washer replacements are handled in a single visit. For faucet replacements, bring your own fixture or let us source one from our preferred brands, including Grohe, Hansgrohe, and American Standard. All faucet work comes with a 1-year labor warranty and we do not leave until the fixture is tested, the cabinet under the sink is dry, and the finished surface is clean.
We serve homeowners across Hampden, Hampshire, and Berkshire counties, and we regularly service multi-unit apartment and condo buildings for property managers who need faucet work done across multiple units efficiently.
Most faucet failures trace back to one of four problems. Knowing which one saves time diagnosing and keeps repair costs down.
A faucet that drips when off typically has a worn cartridge, a damaged rubber washer, or a failed O-ring. The fix depends on the faucet type. Ball-style faucets use a spring and seat combination. Cartridge faucets use a sliding cartridge that seals against ceramic seats. Ceramic disc faucets use two discs that rotate past each other. We identify the valve type, pull the worn component, and install the correct replacement part. In most cases the repair takes under an hour and stops the drip completely.
Low flow at a single faucet is almost always one of two things: a clogged aerator or a partially closed or failing shut-off valve. The aerator screen at the tip of the spout collects mineral deposits and sediment over time, especially in areas with harder water. Cleaning or replacing the aerator often restores full flow instantly. If the shut-off valve under the sink is original and has never been fully opened or closed in years, the valve packing may have failed or the gate may be partially obstructed. We check both before replacing a faucet that could just need a $5 aerator.
A loose, hard-to-turn, or spinning handle usually means a worn cartridge stem, a loose set screw, or a cracked handle body. A handle that spins without engaging the valve is a safety problem in addition to a nuisance, especially on a tub valve where a child or elderly resident might turn it too far. We tighten, repack, or replace the cartridge stem as needed. If the cartridge for an older faucet is no longer available, we can discuss a full faucet replacement and source a compatible trim kit that works with your existing rough-in.
A faucet that delivers hot on the right and cold on the left was installed with the supply connections swapped. It happens on DIY installs and occasionally when a previous plumber worked quickly. Correcting it means shutting off the valves under the sink, swapping the supply lines, and confirming the temperatures are correct at the spout. On a shower valve, reversed connections are corrected at the valve body. We also see showers that lose temperature control when other fixtures run, which is a pressure-balancing cartridge problem, not a supply swap issue.
We always diagnose before recommending replacement. A new cartridge in a Moen 1225 costs under $20 and fixes a dripping faucet that looks and functions like new. Replacing that same faucet with a comparable model is $250 to $450 in labor and materials. The repair is almost always worth it on a faucet that is less than 10 years old and otherwise in good condition.
Replacement makes more sense when the faucet body is corroded, the cartridge is discontinued and unavailable, the handle finish is worn through, or the fixture is original to a house built decades ago and has been repaired before. We give you the repair price and the replacement price before touching anything, and you decide.
Faucet under 10 years old, part available, no corrosion on the valve body.
Older fixture, parts unavailable, or the faucet has needed repair more than once in the past two years.
Original gate valves that have not been operated in years are the most common source of a drip after a new faucet is installed. We check them on every job.
Free consultation. $65 formal estimate if you need it in writing.
Pricing varies by access, pipe material, and parts. All work quoted before starting. 1-year labor warranty.
Kitchen, bathroom, tub and shower, utility, and pot filler. We install new faucets in homes being remodeled and in homes where an older fixture just needs an upgrade.
Single or dual-handle kitchen faucets, pull-down and pull-out spray models, and touchless kitchen faucets. We check the deck plate configuration and number of holes on your sink before the visit to confirm the replacement is compatible. Shut-off valves and supply lines are inspected and replaced as needed. We carry Watts ball-type shut-offs for these situations.
Single-hole, centerset, and widespread lavatory faucets for vanities in primary bathrooms, guest bathrooms, and powder rooms. We install the faucet, connect the drain assembly and pop-up linkage, and test for leaks at the supply connections before the job is closed out. For vanity upgrades during a bathroom remodel, we coordinate timing with the vanity installation and tile work.
Shower valve installation and tub faucet replacement, including pressure-balancing valves that maintain water temperature when other fixtures are in use. Trim-only swaps on existing valve bodies and full valve replacements requiring wall access. We rough in new valves during remodels and return for the trim installation after tile is complete.
Utility sink faucets for laundry rooms, mudrooms, and basement work areas. Laundry room recessed washing machine valves for a clean, code-compliant installation. Outdoor frost-free hose bibs from Woodford for Western Massachusetts winters, where an indoor shut-off and a frost-free spigot design prevents freeze damage in unheated spaces.
Wall-mount pot filler installation above ranges and cooktops. We run a dedicated cold water supply line from the nearest branch in the wall cavity, set a blocking plate for the mounting hardware, and install the folding arm pot filler at the right height for your range. Pot filler installation is easiest during a kitchen remodel when walls are open, but we can do it in a finished kitchen if the wall framing allows a clean path for the supply line.
Sensor and push-button faucets for commercial restrooms, pre-rinse spray valve installation for commercial kitchens, and spec-grade lavatory faucets from Watts, Zurn, and Elkay for offices, healthcare facilities, and tenant improvement projects. We handle fixture submittals and permits on project work and coordinate with the GC on installation sequencing.
A trim-only replacement means swapping the handle, escutcheon plate, and spout or showerhead on an existing valve body that is still in good condition. It is cosmetic. No wall access required, and it is typically the right call when the valve body is a current model in a brand like Moen or Delta and is functioning correctly.
A valve body replacement is a different job. When the valve body itself is corroded, cracked, or so old that cartridges are no longer manufactured for it, the valve body has to come out. That requires turning off water to the bathroom, cutting into the wall behind the tile or drywall at the valve location, disconnecting the supply connections (usually soldered copper or pressed PEX), removing the valve body, and installing a new one. The new valve is tested under pressure before the wall is closed.
If your remodel plan includes new tile, we rough in the new valve body during the tile phase and return for the trim after grouting is complete. If you are doing a valve swap only in a finished bathroom, we make the smallest access cut possible and can patch drywall before we leave.
Temperature swings wildly when other fixtures run and a cartridge replacement has not resolved it.
Water leaks through the wall behind the shower, appearing on the ceiling or wall of the room below.
Cartridge for the existing valve model is discontinued and no longer available from the manufacturer.
Visible corrosion on the escutcheon trim that extends behind the tile surface, suggesting the valve body is affected.
Remodeling the bathroom and replacing the valve body now avoids tearing out new tile later when the old valve eventually fails.
Years in Western MA
Labor warranty on all work
Google Rating
Licensed in both states
We work with the full range of residential and spec-grade faucet brands. Repair parts for the most common models are on the truck.
Cartridges on the truck for most current models
Ball valve seats, springs, and cartridges stocked
Install and repair across the residential line
European-style kitchen and bath faucets
Shower systems and premium kitchen lines
Residential and light commercial faucets
For commercial restrooms, we also install Watts and Zurn sensor faucets and push-button lavatory faucets from Elkay. If your project specifies a brand or model, let us know before the visit so we can confirm part availability.
Multi-unit toilet work scheduled to minimize disruption.
Property managers across Western Massachusetts use Biermann for faucet repairs across their portfolios because we can batch units in a single visit. A building with six kitchen faucets that need new cartridges or four bathroom faucets with failing handles can be handled in one scheduled day, rather than six separate service calls over six weeks.
We carry parts for Moen, Delta, and Kohler, which covers the vast majority of faucets found in apartment and condo buildings built after 1990. For older buildings with less common brands or proprietary valve bodies, we assess the parts situation before the visit and provide clear options: repair with available parts, or replace with a compatible current-production fixture.
We coordinate scheduling with your leasing office or building super, minimize disruption to occupied units, and document completed work for your maintenance records. For larger replacement projects, such as a bathroom faucet upgrade across an entire floor of units, we can stage the work across multiple days to reduce the number of units offline at once.
Straightforward steps from first call to finished job.
We inspect the faucet, identify the cause of the problem, check the shut-off valves, and give you a written quote before any work begins. No surprise charges at the end of the job.
We shut off water at the supply valves, complete the repair or replacement, and restore water. Every connection is pressure-tested before we pack up. We run the faucet through its full range and confirm no leaks at supply lines, drain connections, or the faucet body.
We wipe down the work area, remove all packaging and old parts, and leave the space cleaner than we found it. The job is covered by a 1-year labor warranty. If something is not right after we leave, call us and we come back.
Google Rating
Years in Business
Labor Warranty
Had a great experience calling Biermann as a first time customer dealing with an ill-timed heating issue in below-zero temperatures. Bill was thorough, quick, respectful and helpful in explaining possible issues. Highly recommend.
“Exceptional service. Smooth and flawless. Technician Kyle was The Best. Thank you!”
“Responsive, prompt, excellent work.”
Most faucet repairs, cartridge replacement, washer swap, aerator cleaning, or fixing a loose handle, run between $150 and $350 depending on the faucet brand, the parts needed, and how accessible the valve body is. If the shut-off valves under the sink are original gate valves or corroded, we replace those at the same time since a failed shut-off is the most common complication during faucet work. We quote in writing before starting any repair.
A kitchen faucet replacement typically runs $250 to $600, including labor and any shut-off valve replacements needed. A bathroom lavatory faucet swap is generally in the $150 to $350 range. Tub and shower valve replacement, where we open the wall to replace the valve body behind the trim, runs $500 to $1,200 depending on wall access and pipe configuration. Pot filler installation varies by how far the water supply needs to travel to reach the range location. All pricing is quoted before work begins, with a 1-year labor warranty on the completed job.
Yes. Supply the fixture and we handle the installation. For kitchen faucets, we also inspect the shut-off valves under the sink and the drain assembly, since those are frequently the source of drips after a new faucet is in. For bathroom faucets, we verify the supply lines and pop-up drain linkage are set correctly before we leave. Bring your model number or the box, and we will confirm the parts we need to have on hand before the visit.
Not always. Most dripping faucets have a worn cartridge, a damaged rubber washer, or a failed O-ring, and replacing just that component stops the drip entirely. We diagnose the cause first, then give you the cost to repair versus the cost to replace, so you can decide what makes more sense given the faucet’s age and condition. A 10-year-old single-handle faucet with a failing cartridge is usually worth replacing. A 2-year-old mid-grade kitchen faucet with a washer problem is worth repairing.
Replacing a tub or shower valve body, not just the trim kit, requires opening the wall behind the valve to access the supply connections. We shut off water to that bathroom, cut into the wall at the valve location, disconnect and remove the old valve body, install the new pressure-balancing or thermostatic valve, solder or press the connections, and test the system under pressure before closing up. We work with your tile contractor or GC if the wall will be re-tiled, or we can patch drywall on a simple replacement. The job typically takes half a day. Trim-only swaps, just changing the handle and escutcheon without touching the valve body, are significantly faster.
That symptom is a failing pressure-balancing cartridge in the shower valve. A properly functioning pressure-balancing valve maintains the set temperature when cold water pressure drops elsewhere in the system. When the cartridge wears out, it loses that ability and the hot side dominates. Replacing the cartridge, typically a 45 to 90 minute job, fixes it. If the valve body itself is corroded or the cartridge is no longer available for that model, a full valve replacement is the more reliable fix.
Yes. Faucet repair and replacement in multi-unit residential buildings is a regular part of our service work. We can run multiple units in a single visit to keep scheduling efficient, and we coordinate with property managers to minimize disruption to tenants. Kitchen and bathroom faucets, utility sink faucets, laundry room fixtures, and tub and shower valves in apartment and condo units are all within scope. We carry common repair parts for Moen, Delta, and Kohler on the truck so first-visit fix rates are high.
Toilets, showers, sinks, disposals, and commercial restroom build-outs across Western MA.
Toilet swap, flange repair, running toilet fix, and ADA-height upgrades for homes and commercial spaces.
The full Biermann plumbing lineup for homes and commercial buildings in Western Massachusetts.
Hidden leaks behind walls, slab leaks, and unexplained water bills located and repaired.
Dripping faucet, low-flow tap, leaky shower valve, or a brand new kitchen faucet installation. Tell us what you need and we will get back to you fast with a clear quote.
Tell us what’s going on. We call back fast, usually within the hour.
